Though thoughtful, bold, and always curious, Emma's blog is a space for those who love exploring and questioning.

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Retainers

Retainers are for flexible ongoing capacity when priorities change. A retainer gives you support within one service lane, delivered flexibly across the week when I have capacity. Retainers are priced separately from projects.

What You Can Expect

  • Flexible monthly capacity within one service lane
  • Delivery in small blocks across the week when I have capacity
  • Priorities can shift without renegotiating a new scope each time
  • Asynchronous by default using email, WhatsApp, or short calls if preferred
  • A simple running list of in lane priorities and progress
  • Proactive questions raised early to avoid delays and rework
  • Clear boundaries on what stays in the retainer and what becomes a project
  • A clear recommendation for what to do next through stacking, switching, or a project

When A Retainer Is The Right Fit

A retainer is the best starting point when you want steady progress and your priorities are likely to shift week to week.

Retainers are not client scheduled calendar time. They are flexible capacity delivered when I am able.

How Retainers Are Delivered

Confirm The Service Lane

We agree the single service lane so priorities stay clear and delivery is sustainable.

Set The Monthly Focus

We align on what matters most right now and keep a simple priority list.

Deliver Flexibly

Delivery happens in small blocks across the week when I have capacity.

Switch Or Stack

You can switch lanes for a defined period or stack retainers across lanes to increase capacity.

What I Need From You

Retainers move fastest when you share a clear goal, keep one point of contact for decisions, and respond quickly to unblock priorities.

Retainer Examples By Service Lane

Service LaneRetainer Example
Branding & IdentityAsset governance and brand QA including file tidy up, usage checks, and refinements
Coaching & TrainingAccountability and skills practice including reviews, prompts, and corrective coaching
Content Creation & PlanningShort form output and repurpose edits including snippets, captions, hooks, and variations
Digital Marketing & SEOSearch hygiene and performance watch including refreshes, fixes, and content gaps
Mobile App Design & DevelopmentBacklog grooming and UX polish including micro interactions, screen tweaks, and QA notes
Social Media & StrategyMini management and community handling including scheduling, comments, and inbox triage
Software Development & EngineeringVersion increments and feature slices including patches, releases, and small enhancements
Website Design & DevelopmentSite upkeep and conversion tuning including content changes, accessibility, and speed

Retainers VS Projects

Retainers are best for flexible capacity inside one service lane. Projects are best for defined outcomes with scope, checkpoints, and handover.

Retainers are delivered flexibly across the week when I have capacity and are fulfilled around active projects. Projects include scheduled communication.

If an outcome needs a clear finish line, a timeline, or structured checkpoints, it is usually a project.

If scope grows beyond capacity, we either stack capacity or start a separate project.

Start A Retainer

Ready to start. Send your goal below. I will guide the next step and confirm the best service lane.

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